Privacy Policy & Terms and Conditions

OPAL Movement Therapy, LLC

Effective Date: May 5, 2025

Privacy Policy

OPAL Movement Therapy, LLC ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, mailing address, and date of birth provided when you contact us, complete intake forms, or schedule an appointment.

Health and Clinical Information: Information you provide related to your physical condition, movement goals, health history, and treatment preferences in connection with our physical therapy and wellness services.

Payment Information: We collect payment details necessary to process transactions. Payment information is processed through secure, encrypted payment processors and is not stored on our servers.

Technical Information: IP address, browser type, device information, pages visited, and time spent on our website, collected automatically when you visit our site.

Communications: Records of correspondence when you contact us by phone, email, or web form.

How Information Is Used

We use the information we collect to:

  • Schedule and manage appointments
  • Provide physical therapy, performance and injury prevention, remote movement coaching, and pelvic health services
  • Send appointment reminders and administrative communications
  • Process payments and manage billing
  • Respond to inquiries and provide customer support
  • Improve our website and service offerings
  • Comply with applicable legal and regulatory obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

OPAL Movement Therapy, LLC operates an SMS communication program for care coordination purposes only. Text messages are used exclusively to send appointment reminders, scheduling confirmations, and administrative and billing notifications to current and prospective clients.

Opt-In

You may opt in to receive text messages from OPAL Movement Therapy, LLC by completing the consent checkbox on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of receiving text messages at any time. Reply STOP to opt out. Reply HELP for help.

Message Frequency

Message frequency may vary.

Carrier Disclaimer

Message and data rates may apply depending on your mobile carrier and service plan. OPAL Movement Therapy, LLC is not responsible for any charges applied by your carrier.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

OPAL Movement Therapy, LLC does not sell, rent, or trade your personal information to third parties.

We do not share mobile opt-in data or SMS consent information with any third party for any purpose.

We may share your information only in the following limited circumstances:

  • Service Providers: Third-party vendors who assist us in operating our website or delivering services, subject to confidentiality agreements and restrictions on further use or disclosure.
  • Legal Compliance: When required by law, court order, or governmental authority.
  • Safety: When disclosure is necessary to protect the rights, safety, or property of our clients, staff, or the public.

All data handling practices are consistent with applicable healthcare and privacy laws.

Your Rights

Depending on your state of residence and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal retention requirements
  • Withdraw consent for optional communications, including SMS

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

Terms and Conditions of Use

These Terms and Conditions ("Terms") govern your access to and use of the OPAL Movement Therapy, LLC website located at opalmovementtherapy.com ("Site") and the services offered through it. By accessing our Site or using our services, you agree to be bound by these Terms.

Use Restrictions

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Reproduce, distribute, or commercially exploit any content from the Site without written permission
  • Attempt to gain unauthorized access to any portion of the Site or related systems
  • Interfere with the proper functioning of the Site or impose an unreasonable load on our infrastructure
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of OPAL Movement Therapy, LLC or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content from this Site is prohibited.

Third-Party Links

Our Site may contain links to third-party websites for your convenience. OPAL Movement Therapy, LLC does not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Termination

We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, third parties, or the interests of OPAL Movement Therapy, LLC.

Governing Law

These Terms and any disputes arising from your use of this Site or our services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Changes to Terms

OPAL Movement Therapy, LLC reserves the right to update or modify this Privacy Policy and these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

Contact Information

OPAL Movement Therapy, LLC15812 Windermere Drive #100BPflugerville, TX 78660Phone: (512) 222-8220Email: info@opalmovementtherapy.comWebsite: opalmovementtherapy.comBusiness Hours: Monday–Friday, 7:00 AM–7:00 PM CST | Saturday, 7:00 AM–2:00 PM CST

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